Art and More-Refunds and Exchanges
We have a 100% Return / Exchange/ Refund policy on all items EXCEPT our Personalized Products (e.g., Memory Mats, Personalized Sports Prints). All of our products are framed according to your specifications and order. We sell quality merchandise with excellent prices and we are 100% sure you be happy with our products. However, if you would like to return your purchase, you can send that back to us with in 10 days and receive one of the following;
• Credit for use on future purchase
• Exchange for same product
• Refund for the product.
Questions about returns?
• Call Art & More at (563)-445-0531 Monday through Friday from 10am to 6pm Central Time.
• E-mail us at service (at) artandmore (dot) com
• You must use the original packing materials. Please note that if you use packing tape to secure the package, be very careful that the tape does not touch any part of the artwork or the acrylic glazing, as this possibly could cause damage. Artwork that is returned with this type of damage may not qualify for the full refund.
• Your exchange guarantee from ArtandMore.com covers the purchase price for your art, but does not include any additional expedited shipping costs you may have selected when you made your purchase.
• If you purchase using a free shipping option, you only pay for the return shipping charges.
If you have placed an order and want to cancel please call/e-mail us as soon as possible with the order details to cancel the order.
All framed art from ArtandMore.com is guaranteed to be delivered to you ready to go on display and in excellent condition! If there is any shipping damage or any problem with your framed art, just contact us and the issue will be addressed promptly.
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